How TREL works

A simple journey. An unforgettable result.

You describe what you want. Our AI organizes the brief. A trusted TREL Concierge handles every detail — start to finish.

01

Tell TREL your vision

Describe what you want — a trip, a celebration, a special moment, a reservation, or a lifestyle request. Words. Not forms.

  • Plan my anniversary weekend in Miami.
  • Coordinate my family vacation in Italy.
  • Find my perfect VIP night out for 8.
02

AI refines your request

TREL AI organizes your idea into a clear concierge brief — duration, guests, budget, vibe — so the trusted pros understand exactly what you need.

  • Structured plan in 30s.
  • AI asks only the questions that matter.
  • You stay in control — edit anything.
03

Your Concierge handles everything

Verified TREL Concierges manage planning, reservations, vendors, transportation, surprises, logistics, and details. One point of contact, end-to-end.

  • Verified · TREL Certified · Identity confirmed.
  • One contact for the whole experience.
  • You show up. They've handled the rest.

One request. One Concierge. One unforgettable moment.

For Concierges

Earn by delivering unforgettable experiences.

Verified TREL Concierges power the marketplace — private chefs, planners, drivers, hosts, photographers, lifestyle experts. You set your prices. We bring the customers.

Create your profile

Services, photos, pricing, service area.

Get TREL Certified (free)

Identity + training + standards, ~10 min.

Receive bookings

Customers + host guests find you on TREL.

Deliver the experience

Manage everything from one dashboard.

Earn 80% + 100% of tips

Tips never share commission. Direct or host.

Grow with TREL+ ($29/mo)

AI tools · analytics · marketing · network.

For Hosts

Turn every stay into a premium concierge moment.

Airbnb hosts and property owners earn referral income when their guests book experiences through a custom TREL concierge page on your property.

  1. List your property

    Any US stay — Airbnbs, villas, cabins.

  2. Generate your concierge page

    Unique link + QR for guest sharing.

  3. Share with guests

    Welcome packets, Airbnb messages, in-room displays.

  4. Earn referral income

    Concierge 80% · Host 5% · TREL 15%. Tips 100% to Concierge.

The TREL trust ladder

Trust earned. Never bought.

Every TREL Concierge progresses through visible trust levels. No paid badges, no ‘Top Pro’ banners you can purchase.

✓ Identity VerifiedFree

Trust · Level 1

Secure third-party identity check. We never store ID photos.

⭐ TREL CertifiedFree · ~10 min

Trust · Level 2

Training + service-standards agreement. Required to accept bookings.

💎 TREL Elite$60 one-time

Trust · Level 3 · Optional

Enhanced background screening via Checkr. Recommended for corporate & luxury experiences.

Trust and growth are separate by design.

Trust badges represent customer confidence — earned through identity, training, and screening. TREL+ ($29/mo) is a paid growth subscription that adds tools, never credibility. Concierges compete on quality.

Ready to begin?